THE RESEARCH PAPER ON “PROBLEMS OF ONLINE BANKING ” - ISSUES AND PROBABLE SOLUTIONS

Abstract

THE ONLINE BANKING INTRODUCTION AND CONCEPT

The Online Banking is mode of performing Banking transactions  like deposit , withdrawal , loan processing and all other banking activities  through online mode.  The use of such methods will make the Bank very strong in service provider list and will save the time and efforts of its employees .Bank  organization will be free from various such activities which will save money , efforts and other useful resources of the organization . The major benefits are in terms of time saving and with more effectiveness we can perform banking services . Even customers and loan holders will be benefited by this .  The developing country like India  can not afford to use their resources for unproductive activities The use of these tools , techniques will directly make a country advanced in terms of technology use over a period of time. What are issues of Online Banking  is the study topic of the researcher and finding  logical solutions to these problems .The Author has done decent contribution by creating awareness about the issues and possible solutions to the problems of the online banking area . In future the researcher intends to collect the related data from the banks for the case study and present the best solutions to the problems of the banking system.

The customer performs banking  transaction  by visiting the financial institution's secure website, and enters the online banking facility using the customer number and credentials previously set up. The types of financial transactions which a customer may transact through online banking are determined by the financial institution, but usually includes obtaining account balances, a list of the recent transactions, electronic bill payments and funds transfers between a customer's or another's accounts. The customer has to be aware about login and password to enter in the web portal of the bank.